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Upstat Terms

Effective date: 6 November 2026

These terms cover Upstat at upstat.cuesoft.io, which checks whether your sites and services are up, alerts you when they are not, publishes status pages, and counts visits and errors on the sites you connect to it. They sit alongside the general Terms of Service, which they prevail over for anything concerning Upstat. What Upstat does with data is set out in the Upstat Privacy Notice.

Your Account

  1. You sign in with Google and are responsible for what happens on your account and in the organisations you manage, including the people you invite and the roles you give them.
  2. Upstat charges no fee. Usage limits, such as how many events a site can send each minute, are applied to keep the service working for everyone.

Monitoring and Alerts

  1. Monitor only sites and services you own or are authorised to check, and set check intervals that do not burden them.
  2. Upstat aims to detect problems and alert you promptly, but it does not guarantee that every outage is detected or every alert delivered. Do not rely on it as your only safeguard for anything critical.
  3. Status pages are public. You are responsible for what you publish on them.

Visitor Events

  1. When you connect a site to Upstat, you are the controller of the events it sends about your visitors, and Cuesoft processes them as your processor, only to provide Upstat to you.
  2. You are responsible for telling your visitors about the measurement in your own privacy notice, and for any consent your law requires.
  3. Keep personal data out of what you send: page addresses, error messages and the fields you add are stored as sent.
  4. Cuesoft keeps events only for the periods in the Upstat Privacy Notice, uses the processors listed in the privacy policy, protects the data as its security page describes, tells you without undue delay of a breach affecting it, and deletes your events when you delete your account.

Acceptable Use

Do not use Upstat to attack, overload or scan systems you are not authorised to test, to send unlawful content through alerts or status pages, or to probe Upstat’s own security. We may suspend monitors and accounts that break these terms.

Open Source

Upstat’s code is open source under its repository’s licence (MIT). These terms govern the service Cuesoft runs at upstat.cuesoft.io, not copies of the code that others run.

Liability and Law

The liability, termination and jurisdiction sections of the Terms of Service apply to Upstat.

Contact

Upstat questions: hello@cuesoft.io · +1 302 670 7551 (US) · +234 915 880 1821 (Nigeria).

Last updated 6 November 2026.