Apparule Terms

Your Account

1. You sign in with Google. You are responsible for what happens on your account; tell us at hello@cuesoft.io if you think someone else is using it.
2. You can use Apparule from the age of 13. If you are under 18, you may use it only with a parent’s or guardian’s agreement, and they accept these terms on your behalf.
3. You can delete your account from your settings once no order is open and no payout is pending.

Measurements Are Estimates

Apparule’s measurements are estimates computed from your photos and the height you give. They depend on the photos, the lighting, your clothing and your pose, and they are not a tailor’s tape measure. Check them before you rely on them for an order, and correct any that are wrong: the measurements attached to an order are the ones you approved.

Designers and Customers

1. Apparule is a marketplace. The contract for an outfit is between the customer and the designer. Cuesoft is not the seller, does not make the outfit and is not responsible for its quality, fit or delivery, except as the order process below says.
2. A designer is responsible for the accuracy of their posts, quotes and timelines, for making what they quote, and for the tax on what they earn.
3. A customer is responsible for the measurements and details they attach to an order.

How an Order Works

1. Request and quote. A customer requests an outfit; the designer quotes a price. A quote not acted on within 7 days expires.
2. Payment. The customer pays the full quote on Paystack’s checkout. Cuesoft holds the payment until the order ends; the designer is not paid at this point.
3. Work and delivery. If the designer has not started within 14 days of payment, the customer is refunded automatically. Once the designer marks the order shipped, the customer confirms delivery, or it is confirmed automatically 14 days later.
4. Payout. On delivery, the designer is paid the quote less Apparule’s 10% fee.
5. Disputes. Either party can open a dispute any time before delivery is confirmed. A dispute freezes the payout until our support team resolves it, either releasing the payout to the designer or refunding the customer.
6. Refunds are of the full amount, started within 1 business day of the decision, and Cuesoft bears the payment provider’s refund fee. How long the money takes to reach you depends on your bank.
7. Keep payments on Apparule. Do not share payment links or ask to be paid outside an order: payments made outside Apparule are not covered by its holding, refund or dispute process.

Posts and Conduct

1. You keep the rights in what you post. You give Cuesoft a non-exclusive, worldwide, royalty-free licence to host, show and distribute it within Apparule, for as long as it is there.
2. Do not post anything unlawful, infringing, hateful, sexual or harassing, anything showing another person without their agreement, or anything that misleads buyers. You may report posts and accounts, and we may remove content and suspend accounts that break these terms.
3. Do not use Apparule to collect other people’s data, to probe its security, or in any way that disrupts it.

Open Source

Apparule’s code is open source under its repository’s licence. These terms govern the service Cuesoft runs at apparule.cuesoft.io and in the Apparule app, not copies of the code that others run.

Liability and Law

The liability, termination and jurisdiction sections of the Terms of Service apply to Apparule. Nothing in these terms limits your statutory consumer rights.

Contact

Apparule questions and disputes: hello@cuesoft.io · +1 302 670 7551 (US) · +234 915 880 1821 (Nigeria).