CueTA™: Cuesoft Talent Academy Terms

Applying

1. Admission starts on the CueTA™ website. Submitting an application creates no contract: it is a request to be considered.
2. A free consultation call is available before you pay. No payment is requested before it, and the call carries no obligation on either side.
3. Admission decisions are made by the CueTA™ leadership on the application and the consultation, and are at Cuesoft’s discretion. Application decisions are made by humans, not automated systems.
4. You must be at least 18 years old to apply. Applying on behalf of a team (Tier 1) requires authority to bind the organisation you name.

Tuition and payment

1. CueTA™ is a paid academy with tiered tuition. The current tiers and amounts are stated on the tiers pages of the CueTA™ website.
2. Team enrolments under Tier 1 are priced per staff member.
3. Enrolling and paying. You enrol in a course while signed in to your Cuesoft account. You pay by card, by the month, with a card saved on your account. Your first week of content opens when you are enrolled, and a new week opens every week.
4. If a payment fails. Your next weekly release pauses until payment succeeds. Content already released stays readable. If payment has not succeeded by the end of the grace period stated on the payment screen, your enrolment is revoked.
5. Cancelling. You can cancel your subscription at any time from your account. You are not charged again, and your courses stay open until the end of the paid period.
6. Where you are admitted under an offer of admission or invoice, that document governs payment and prevails over this section.

Refunds and deferrals

1. Tuition is non-refundable once a cohort begins, except in documented exceptional cases at Cuesoft’s discretion or where required by applicable consumer law (see the jurisdiction pages).
2. Before a cohort begins, refund requests are honoured in full, less any transaction costs actually incurred.
3. Cuesoft may allow a paid learner to defer to a later cohort once, subject to seat availability; a deferral is not a refund right.
4. If Cuesoft cancels a cohort and cannot offer an equivalent alternative, tuition already paid for that cohort is refunded in full.

The programme

1. Cohort content, schedule, tooling and instructors may be adjusted to keep the curriculum current; material changes to a running cohort are communicated to that cohort.
2. Cohort coordination happens through the channels stated at enrolment (including WhatsApp groups); the Privacy Policy describes what that involves.
3. Certificates are issued on successful completion of a programme, as defined by the completion criteria shared with the cohort. There is no separate certificate fee. Certificates state completion: they are not professional licences or accreditations.

Your work and our materials

1. You own the project work you create as a learner.
2. Cuesoft owns the curriculum, teaching materials, recordings and platform. You may use them for your own learning during and after the programme; you may not reproduce, redistribute, resell or teach from them without written permission.
3. Contributions you make to Cuesoft’s open-source products follow the licence and agreement covering that contribution.
4. Cuesoft may name you as an alumnus and, with your consent, showcase your project work; you may withdraw that consent at any time.

Conduct

Learners meet the standards of the handbook values and anti-harassment policy. Serious misconduct (including plagiarism, harassment and academic dishonesty) ends participation without refund, after the facts are heard.

No employment promise

CueTA™ is education. Progression through CueLABS™ or CueHIRE™ is a real pathway that many learners take, and it is never a promise of employment, placement or salary. No one at Cuesoft is authorised to promise otherwise, on any channel.